Business Transformation Planning and Support

In a rapidly changing world, PFS helps place customers ahead of the curve through operational improvement.

Whether transforming the Department of Veterans Affairs’ (VA’s) supply chain or assisting to modernize the federal enterprise, PFS helps clients expand and mature organizational capabilities and improve operations. We provide critical planning support that enables clients to respond to changes in the external environment: technological advances, government regulations, increased cost pressures, funding/income stream disruption, and increased market competition, to name just a few. PFS employs integrated tools and methodologies that support the genesis, planning, design, implementation, and learning strategies required to drive lasting change.

PFS has the expertise to help clients develop and follow the optimal strategy to assist in aligning human capital, reach key performance objectives, and achieve the organizational mission.

Service lines

Strategic Planning
Organizational Design
Business Process Re-engineering
Change Management
Supply Chain & Logistics
Human Capital Analysis and Support
Human Centered Design

Case Study

VA Modernization Office PMO

PFS partnered with VA’s Office of Modernization to provide strategic advisory, programmatic, and implementation support for the Department Priority Initiatives. The Office is charged with transforming VA into a modern, high-performing organization that improves delivery to Veterans and simplifies the operations of VA. PFS assisted in deploying an Integrated Project Team (IPT) responsible for developing resource and schedule estimates, project oversight processes and tools, program integration frameworks and processes, and sequencing plans for three of the Department’s largest system deployments – financial management, supply chain, and electronic health records – to ensure system integration occurs with both the business and technical interfaces. Additionally, we provided strategic communications and enterprise change management services through the development of external stakeholder briefings, brochures, fact sheets, and infographics; application of the ProsciTM change management framework; and Ted Talk-like videos.