Our Services

Health Services Research & Evaluation

Capabilities & Approach

PFS uses health care research, data analysis, and quality improvement approaches to assist clients improve health outcomes. Our quality improvement strategies include data analysis, improvement area priority setting, adapting evidence to local context (“practice tailoring”), audit-and-feedback to support rapid cycle improvements, and implementation support to enhance quality of care and services, improve health outcomes, optimize system efficiencies, and reduce associated costs.

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PFS has worked with clients to plan and manage a wide range of initiatives, including:

Collaborating with VHA’s Office of Women’s Health Services to conceptualize, implement, and refine quality improvement approaches, processes, and tools at Department of Veterans Affairs Medical Centers, including data analysis, pre-site visit, site-visit, evaluation, implementation, project management, and reporting support
Providing research support services to assist VHA’s Health Services Research & Development (HSR&D) and the Quality Enhancement Research Initiative (QUERI) in carrying out tasks related to 1) program and policy analyses; 2) HSR&D strategic and implementation planning; 3) administrative project management, and 4) meeting planning support
Collaborating with VHA’s Office of Research and Development (ORD) leaders in the development and implementation of a fully integrated research enterprise architecture to support the seamless and effective implementation of a learning health care system through 1) program and project management and oversight; 2) strategic communications; 3) organizational design and optimization, and 4) healthcare and research conference, events, and planning services
Providing grants post-award monitoring support to the National Science Foundation though annual updates to the award portfolio monitoring strategy, award portfolio risk assessments, completion of desk reviews, and other post-award monitoring activities

PFS’ capabilities include:

Program Evaluation
Studies and Analyses
Quality Improvement
Performance Measurement/Data Support
Literature Reviews
Surveys
Quantitative/Qualitative Analysis
Analysis Reports
Policy Analysis
Grants/Research Administration

A Proven Record of Success

Our team includes experts and practitioners in health care research, clinical trials, report writing, and grants/research administration. They support clients’ translational research initiatives-basic science to clinical application, clinical innovation to patient care, and clinical evidence to consistent practice.

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PFS’s program and project management capabilities have proven effective in assisting clients to introduce and adopt innovations, new technologies, process improvements, and organizational changes.

PFS has worked with clients to plan and manage a wide range of important healthcare initiatives, including:

A 24X7 COVID-19 Emergency Logistics Operations Center for the Veterans Health Administration (VHA)
VHA Clinical Resource Hubs expansion and enhancement to address critical barriers to Veterans’ primary, mental health, clinical pharmacy, and nursing care
The newly established Clinical Deployment Teams to address emergent healthcare crises across VHA (nationwide)
A mini-residency program to provide Clinical Skills Training for rural providers of women’s healthcare
Nationwide expansion and enhancement of the National Oncology Program’s Precision Oncology services (e.g., pharmacogenomics, lung cancer screening, women’s health, virtual tumor boards, chemotherapy/infusion therapy services, and clinical trials)
Rapid growth of the Office of Connected Care’s digital health technology portfolio (i.e., Telehealth Services, My HealtheVet, and Web and Mobile Solutions) that enhance and improve access to VHA benefits and services through digital health technologies used by Veterans, Caregivers, and health care providers.

Our approaches are derived from Lean Six Sigma, Prosci®, Project Management Book of Knowledge (PMBOK®), Human-Centered Design, and International Organization for Standardization frameworks, methodologies, and tools. Regardless of project size, scope, complexity, visibility, and subject matter, PFS works with clients to employ best practices and lessons learned from similar program and project management or oversight support projects. PFS’ ability to effectively identify, tailor, and apply them in client settings is what has proven effective and beneficial across a broad range of program/project management engagements.

PFS’ services include:

Executive Support/Program Implementation
Business Requirements Development
Strategic Planning
Program Evaluation
Business Process Reengineering and Improvement
Project Scheduling
Risk Management
Performance Measurement/Data Analytics
Financial Management
SharePoint/Power BI Development

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Health Services Research & Evaluation

Capabilities & Approach

PFS has worked with clients to plan and manage a wide range of initiatives, including:

PFS’ capabilities include:

A Proven Record of Success

PFS has worked with clients to plan and manage a wide range of important healthcare initiatives, including:

PFS’ services include:

Women’s Health Evidence Based Quality Improvement

Research Enterprise Optimization

Women’s Health Evidence Based Quality Improvement

Research Enterprise Optimization

Women’s Health Evidence Based Quality Improvement

Research Enterprise Optimization

Do you need more information about our Services?

Health Services Research & Evaluation

Capabilities & Approach

PFS has worked with clients to plan and manage a wide range of initiatives, including:

PFS’ capabilities include:

A Proven Record of Success

PFS has worked with clients to plan and manage a wide range of important healthcare initiatives, including:

PFS’ services include:

Related Case Studies

Do you need more information about our Services?