• Powered by Excellence, Driven by Passion

    Using research and data analytics to improve healthcare access, service quality, and outcomes.

  • Powered by Excellence, Driven by Passion

    Engaging stakeholders to implement impactful programs for Service Members, Veterans, their families, and caregivers.

  • Powered by Excellence, Driven by Passion

    Partnering with Federal leaders to transform healthcare.

90+

Federal Contracts Awarded

7+

Years in Business

200%

Employee Growth Last Year

100%

Of Clients Recommend

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Who We Are

Trusted partner to government agencies

PFS is a verified Service-Disabled Veteran-Owned Small Business (SDVOSB) founded in 2014. PFS assists federal clients in planning and implementing healthcare transformation, innovation, technology, and quality improvement initiatives, programs, and projects.

Services that make a difference

We have honed our capabilities to implement solutions that introduce new approaches and innovations to meet the demands and challenges of our clients.

Join Our Team

Your Most Important Work
Starts Here

When you join PFS, you become part of an inclusive team dedicated to providing insights that empower progress and facilitating positive change in healthcare. PFS is committed to hiring the right people — individuals who are willing to embrace the entrepreneurial spirit of a small firm with big goals, and a roadmap to get there.

From our Newsroom

Company News and Announcements

doc and nurse talking and reviewing new process or care

PFS and CVP Awarded Contract to Continue Support to VA’s Center for Care and Payment Innovation

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract to support program and communications for the Department of Veterans Affairs (VA) Center for Care and Payment Innovation (CCPI).

CCPI plays a critical role in ensuring that VA maximizes quality of care, while balancing costs known as high-value health care and delivers needed services to Veterans. CCPI works with partners across the government and the health care industry to develop and test innovative approaches to Veteran care that cover a wide range of service areas. CCPI leads the designing, testing and implementation of pilot programs to improve health care services and payment options for Veterans.

“Continuity of support in the program’s core office functions will allow the government to continue identifying, incubating, and testing health care solutions that improve care and service delivery, reduce costs, and break barriers,” says Greg Smallwood, CEO of PFS, the managing partner of Titan Alpha. “Our continuation in this role will allow CCPI to remain compliant with its legislative mandates, grow its presence across VA, and strengthen relationships with VA offices to better serve our nation’s Veterans.”

Titan Alpha will continue to lend its leading industry expertise in program management, workgroup facilitation, communications, strategic partnerships, and outreach events to help CCPI achieve its mission to accelerate VA’s transition to high-value care that creates efficiencies, promotes equity, and achieves the best health outcomes for all Veterans.

For more information, go to https://pfs.us/

Family with counselor

PFS and CVP Awarded Contract to Provide Communications and Digital Media Support to VA’s Office of Assistant Under Secretary for Clinical Services

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract to provide communications and digital communications support to the Veterans Health Administration’s (VHA) Office of the Assistant Under Secretary for Clinical Services.

As the largest integrated health care system in the United States, the Department of Veterans Affairs (VA) provides care at 1,293 health care facilities, including 171 medical centers and 1,112 outpatient sites and clinics. Together, these health care facilities and the more than 53,000 health care practitioners who work within them, provide care to 9 million enrolled Veterans each year. The VHA’s Office of Clinical Services has oversight responsibility for eight clinical programs: Mental Health and Suicide Prevention, Primary Care, Homeless, Diagnostics, Surgery, Specialty Care, Dentistry and Spinal Cord Injuries and Disorders.

“These are serious health issues that affect our Nation’s Veterans,” says Stefanie Lehmann, PFS Chief Operating Officer, “And we are ready to help connect Veterans, families, caregivers, and other stakeholders to important information related to healthcare services offered by VA.”

Through this contract, the Titan Alpha team will provide the Office of Clinical Services with communications support spanning web and digital media, graphic design, and writing and editing materials that will help connect Veterans, families, caregivers, and other stakeholders to important information related to healthcare services offered by VA.

For more information, go to https://pfs.us/

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PFS Awarded Contract to Support Healthy Boundaries Training for Veterans Health Adminstration

WASHINGTON, DC – Prometheus Federal Services (PFS) was awarded a contract with the Veterans Health Administration’s (VHA) Assault and Harassment Prevention Office (AHPO) to help create positive cultural change through healthy boundaries and unconscious bias trainings.

VHA is committed to a safe, respectful, and welcoming healthcare system for Veterans and their beneficiaries, VA staff, volunteers, and guests. Yet according to recent research, a significant number of women Veterans who are routine users of VA primary care clinics reported several forms of harassment or inappropriate or unwanted comments or behaviors by male Veterans on VA grounds.

The AHPO is responsible for overseeing the coordination and implementation of national harassment and sexual assault policies, reporting strategies, and cultural change efforts for VHA. AHPO provides education, tools, and initiatives, to reduce harmful behaviors and increase respectful and safe environments to best serve employees, Veterans, visitors, and caretakers, and increase awareness of response capabilities. The PFS team will work with AHPO and other VA leaders to develop a series of healthy boundaries and unconscious bias trainings.

“These trainings will equip frontline staff with the skills and techniques to manage or respond to inappropriate patient- to-employee behaviors,” says Kamran Sartaj, PFS Vice President, Organizational Change & Strategic Communications. “Our goal is to help create more trust and healthier relationships within the VA healthcare system, so that no matter who you are, you feel safe, respected, and welcomed when you receive care at VA.”

PFS is a verified Service-Disabled Veteran-Owned Small Business (SDVOSB) founded in 2014. Since its SDVOSB certification in 2017, PFS has completed over 90 projects with the Department of Veterans Affairs (VA), Department of Health and Human Services, Department of Defense, and the National Science Foundation. PFS assists federal clients in planning and implementing healthcare transformation, innovation, technology, and quality improvement initiatives, programs, and projects. PFS has developed and implemented solutions that introduce innovative approaches and innovations that meet the demands and challenges facing healthcare and research agencies. PFS is also the Managing Venturer of the Titan Alpha Joint Venture.

For more information, go to https://pfs.us/

A doctor talking to a masked patient

Titan Alpha Awarded Contract with VHA to Create Outreach Campaign for Pain Management, Opioid Safety, and Prescription Drug Monitoring Program

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract to assist the Veteran Health Administration’s (VHA) National Pain Management, Opioid Safety, and Prescription Drug Monitoring Program (PMOP) Office. As part of VHA’s National Specialty Care Program Office, PMOP is responsible for pain, opioid, and prescription drug monitoring program (PDMP) related initiatives and policies in VHA, the nation’s largest integrated healthcare system.

The mission of PMOP is to support a comprehensive and integrated approach to pain management that reduces pain and suffering and improves quality of life and functioning for Veterans experiencing acute or chronic pain. PMOP provides guidance and funding to support implementation of Pain and Opioid Safety initiatives, including legislative mandates and oversight requirements. The Titan Alpha team will collaborate with leaders to plan and implement an outreach and education campaign.

“We are excited to win this contract,” says Carl Fortune, PFS Vice President, Health Services Research & Evaluation. “We are already supporting other areas withing PMOP and the PDMP, so we are intimately familiar with the program and all that VA is doing to expand pain management for Veterans. Now, we can lend our communications and outreach expertise to help educate and engage with Veterans, Federal stakeholders, family and friends, and policy makers who support Veterans.”

The Titan Alpha team will provide Veterans with responsible and accurate information pertaining to pain management, opioid safety, and PDMP by means of an active digital web presence, education, training, and content dissemination.

For more information, go to https://pfs.us/

Medical doctor taking a patient's blood pressure

Titan Alpha Awarded Contract with Department of Veterans Affairs’ National Specialty Care Program Office to Help Promote and Expand Pain Management Care for Veterans

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract to assist the Veteran Health Administration’s (VHA) National Pain Management, Opioid Safety, and Prescription Drug Monitoring Program (PMOP) Office. As part of VHA’s National Specialty Care Program Office, PMOP is responsible for pain, opioid, and prescription drug monitoring program (PDMP) related initiatives and policies in VHA. The Titan Alpha team will collaborate with PMOP leaders, other VA and VHA leaders, and external stakeholders to develop and implement plans to promote and expand pain management care for Veterans. 

Pain is the most frequent reason patients seek physician care in the United States (U.S.). It is estimated that more than 50 million Americans suffer from chronic pain. According to the American Academy of Pain Medicine, “pain medicine” is a medical specialty that is evolving along with its place in the medical hierarchy. Although there are many treatment modalities, a major component for the treatment of pain is the use of over-the-counter and prescription medications. The Department of Health and Human Services estimates that more than 10 million people in the U.S. misuse prescription opioids annually. 

The mission of PMOP is to support a comprehensive and integrated approach to pain management that reduces pain and suffering and improves quality of life and functioning for Veterans experiencing acute or chronic pain. PMOP provides guidance and funding to support implementation of Pain and Opioid Safety initiatives, including legislative mandates and oversight requirements. 

Carl Fortune, PFS Vice President, Health Services Research & Evaluation, says, “Because pain is invisible, too often we underestimate the extent of patients’ suffering and their care may not be managed with the care attention they deserve. We are eager to put our expertise and passion for healthcare to work in this meaningful project that will help Veterans manage their care more safely and effectively.”

Support for PMOP leaders will include developing, updating, and implementing operational strategy plans and facilitating and structuring field support to promote and expand pain management care for Veterans. This requires coordination, collaboration, communication, and innovation to ensure Veteran-centered, integrated, team-based, and Whole Health-oriented care.  

For more information, go to https://pfs.us/ 

Military family hugging with Army mom in the middle

PFS and CVP Awarded Contract to Support Veteran Families with Veterans Health Administration’s Family Coordinators Program

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract to support the Veteran Health Administration’s (VHA) Office of Patient Care Services, Care Management and Social Work Services Family Coordinator Program.

In Strengthening America’s Military Families, Matching Their Devotion: Deepening Our Commitment to the Families, Caregivers, and Survivors of Service Members and Veterans, President Biden recognized that “Military families face many of the same challenges as other American working families, but they have the added strain of multiple deployments; frequent moves with little control over their geographic location; caring for wounded, ill, and injured Service Members or Veterans; time apart for trainings and other demands of military life; and more.” The goal of this national VA Family Coordinator Program is to provide outreach, connection to resources, and education and training to Veterans, families, and their communities to spread awareness and enhance the resiliency of Veteran families.

The Titan Alpha team will support the development of the VA Family Coordinator Program, including all contributing factors required for the successful creation of a foundational framework and pilot implementation at 10 VA medical centers (VAMCs), outpatient clinics, and other facilities.

“Military families face a web of barriers that many of us never even consider,” says Carl Fortune, PFS Vice President, Health Services Research & Evaluation. “With our expertise in program evaluation, management, and communications blended with our dedication and commitment to supporting these families who every day are quietly supporting our country, we know we will give our absolute best to help VA ease the journey of Veteran families.”

The Titan Alpha team will assist with a myriad of tasks that will be coordinated, documented, executed, and followed to ensure successful development and implementation of this program.

For more information, go to https://pfs.us/

Quality and Service Excellence

Prometheus Federal Services (PFS) complies with ISO 9001:2015 standards. PFS is a service provider for government healthcare transformation, IT solutions, and business enterprise support. PFS strives at all times to maximize service delivery/value by providing the expected level of performance and staffing on time and within budget.