Military family hugging with Army mom in the middle

PFS and CVP Awarded Contract to Support Veteran Families with Veterans Health Administration’s Family Coordinators Program

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract to support the Veteran Health Administration’s (VHA) Office of Patient Care Services, Care Management and Social Work Services Family Coordinator Program.

In Strengthening America’s Military Families, Matching Their Devotion: Deepening Our Commitment to the Families, Caregivers, and Survivors of Service Members and Veterans, President Biden recognized that “Military families face many of the same challenges as other American working families, but they have the added strain of multiple deployments; frequent moves with little control over their geographic location; caring for wounded, ill, and injured Service Members or Veterans; time apart for trainings and other demands of military life; and more.” The goal of this national VA Family Coordinator Program is to provide outreach, connection to resources, and education and training to Veterans, families, and their communities to spread awareness and enhance the resiliency of Veteran families.

The Titan Alpha team will support the development of the VA Family Coordinator Program, including all contributing factors required for the successful creation of a foundational framework and pilot implementation at 10 VA medical centers (VAMCs), outpatient clinics, and other facilities.

“Military families face a web of barriers that many of us never even consider,” says Carl Fortune, PFS Vice President, Health Services Research & Evaluation. “With our expertise in program evaluation, management, and communications blended with our dedication and commitment to supporting these families who every day are quietly supporting our country, we know we will give our absolute best to help VA ease the journey of Veteran families.”

The Titan Alpha team will assist with a myriad of tasks that will be coordinated, documented, executed, and followed to ensure successful development and implementation of this program.

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