Military jets flying with fuel streams behind them

Titan Alpha and ICF Awarded Contract with Veterans Health Administration’s Health Outcomes Military Exposures (HOME)

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WASHINGTON, DC – Titan Alpha, a joint venture of Prometheus Federal Services (PFS) and Customer Value Partners (CVP) and partner ICF were awarded a contract with the Veterans Health Administration’s (VHA) Office of Patient Care Services (PCS), Health Outcomes Military Exposures (HOME).

Jet fuel is one of the single largest sources of chemical exposures to military personnel. Previous studies have reported acute health outcomes associated with exposure to the elements of jet fuels, including hematological and neurological effects; however, less is known about long-term, chronic outcomes. HOME is currently collaborating with the Department of Defense (DoD) on an investigation of the long-term outcomes in Veterans that had occupational exposure to jet fuels.

The Titan Alpha-ICF team will provide project management and support the assembly of a report to Congress as required by the “Sergeant First Class Heath Robinson Honoring Our Promise to Address Comprehensive Toxins Act of 2022.” Specifically, the report will assess human health effects associated with exposure to jet fuel, describe safeguards implemented by the Armed Forces to protect against exposure, and identify areas for future research in a report due to Congress in August 2023.

Along with the robust strategy, operations, and Veteran healthcare expertise that Titan Alpha brings to the project, the ICF partnership adds valuable unique and specific experience within toxic exposure tied with research and evaluation. ICF provides expertise in developing risk assessments for clients such as the U.S. Environmental Protection Agency (EPA), the National Institute of Environmental Health Sciences (NIEHS), and the Consumer Product Safety Commission. Examples include evaluation of health effects of UVCBs such as jet fuel, kerosene, and diesel fuel in the context of European chemical regulations, NIEHS health assessments of traffic-related air pollution inhalation exposure, association of Parkinson’s disease with environmental exposures, and more.

“Our current administration has embraced the charge to comprehensively address toxic exposures that have impacted Veterans, as well as their families and caregivers,” says PFS Vice President, Carl-Henry Fortune. “We are eager to harness our talents and support the work to help Congress make decisions that help make sure Veterans devastated by toxic exposures finally receive the health care and benefits they have earned and deserve.”

The team will gather and review relevant information and draft all sections of the report. The team will also make recommendations on strategies for communicating the findings of the report with key stakeholders and the public.

For more information, go to https://pfs.us/

PFS and CVP Win 10 MarCom Awards

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WASHINGTON, D.C. – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), has the privilege to partner with the Veterans Health Administration (VHA) to communicate about critical work being done to provide healthcare, benefits, and services to our Nation’s Veterans, their families, and caregivers.

We are thrilled to announce that our marketing and communications work has been recognized by the industry as well: we recently won four platinum and six gold MarCom Awards for the 2022 award cycle. With these awards, we validate that we are providing the highest service to one of our country’s highest missions.

Over the past year, we have supported VA across a wide and meaningful range of projects and programs. We created a marketing campaign to support diversity, equity, inclusion, and access (I*DEA) initiatives for VA employees. We developed communications to help VHA’s National Oncology Program promote the TeleOncology service it provides to patients in rural and underserved VA centers without an on-site oncologist. We created quick turn outreach materials to offer Veterans and their families with helpful information during the COVID pandemic.

Through our partnership with VHA and efforts of our talented and dedicated team, we are honored to have received awards for the following:

Platinum Awards

Gold Awards

“We are exceptionally proud that this work is being recognized for its impact and excellence,” shares Kamran Sartaj, Vice President of Organizational Change and Strategic Communications.

Since 2004, the MarCom Awards have honored industry professionals’ excellence in marketing and communications. Administered by the Association of Marketing and Communication Professionals, MarCom is one of the largest creative communication and marketing competitions in the world.

The full list of 2022 MarCom Award winners can be found here.

About PFS

PFS, a verified Service-Disabled Veteran-Owned Small Business (SDVOSB), offers a full range of strategic communications capabilities and expertise from highly qualified staff who are leaders in their field. We assist federal government clients in developing and implementing communications campaigns and products that engage target audiences at the right time, with the right message, and using the most effective channels.

For more information on PFS and our strategic communications capability, go to www.pfs.us.

doc and nurse talking and reviewing new process or care

PFS and CVP Awarded Contract to Continue Support to VA’s Center for Care and Payment Innovation

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WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract to support program and communications for the Department of Veterans Affairs (VA) Center for Care and Payment Innovation (CCPI).

CCPI plays a critical role in ensuring that VA maximizes quality of care, while balancing costs known as high-value health care and delivers needed services to Veterans. CCPI works with partners across the government and the health care industry to develop and test innovative approaches to Veteran care that cover a wide range of service areas. CCPI leads the designing, testing and implementation of pilot programs to improve health care services and payment options for Veterans.

“Continuity of support in the program’s core office functions will allow the government to continue identifying, incubating, and testing health care solutions that improve care and service delivery, reduce costs, and break barriers,” says Greg Smallwood, CEO of PFS, the managing partner of Titan Alpha. “Our continuation in this role will allow CCPI to remain compliant with its legislative mandates, grow its presence across VA, and strengthen relationships with VA offices to better serve our nation’s Veterans.”

Titan Alpha will continue to lend its leading industry expertise in program management, workgroup facilitation, communications, strategic partnerships, and outreach events to help CCPI achieve its mission to accelerate VA’s transition to high-value care that creates efficiencies, promotes equity, and achieves the best health outcomes for all Veterans.

For more information, go to https://pfs.us/

Family with counselor

PFS and CVP Awarded Contract to Provide Communications and Digital Media Support to VA’s Office of Assistant Under Secretary for Clinical Services

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WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract to provide communications and digital communications support to the Veterans Health Administration’s (VHA) Office of the Assistant Under Secretary for Clinical Services.

As the largest integrated health care system in the United States, the Department of Veterans Affairs (VA) provides care at 1,293 health care facilities, including 171 medical centers and 1,112 outpatient sites and clinics. Together, these health care facilities and the more than 53,000 health care practitioners who work within them, provide care to 9 million enrolled Veterans each year. The VHA’s Office of Clinical Services has oversight responsibility for eight clinical programs: Mental Health and Suicide Prevention, Primary Care, Homeless, Diagnostics, Surgery, Specialty Care, Dentistry and Spinal Cord Injuries and Disorders.

“These are serious health issues that affect our Nation’s Veterans,” says Stefanie Lehmann, PFS Chief Operating Officer, “And we are ready to help connect Veterans, families, caregivers, and other stakeholders to important information related to healthcare services offered by VA.”

Through this contract, the Titan Alpha team will provide the Office of Clinical Services with communications support spanning web and digital media, graphic design, and writing and editing materials that will help connect Veterans, families, caregivers, and other stakeholders to important information related to healthcare services offered by VA.

For more information, go to https://pfs.us/

A doctor talking to a masked patient

Titan Alpha Awarded Contract with VHA to Create Outreach Campaign for Pain Management, Opioid Safety, and Prescription Drug Monitoring Program

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WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract to assist the Veteran Health Administration’s (VHA) National Pain Management, Opioid Safety, and Prescription Drug Monitoring Program (PMOP) Office. As part of VHA’s National Specialty Care Program Office, PMOP is responsible for pain, opioid, and prescription drug monitoring program (PDMP) related initiatives and policies in VHA, the nation’s largest integrated healthcare system.

The mission of PMOP is to support a comprehensive and integrated approach to pain management that reduces pain and suffering and improves quality of life and functioning for Veterans experiencing acute or chronic pain. PMOP provides guidance and funding to support implementation of Pain and Opioid Safety initiatives, including legislative mandates and oversight requirements. The Titan Alpha team will collaborate with leaders to plan and implement an outreach and education campaign.

“We are excited to win this contract,” says Carl Fortune, PFS Vice President, Health Services Research & Evaluation. “We are already supporting other areas withing PMOP and the PDMP, so we are intimately familiar with the program and all that VA is doing to expand pain management for Veterans. Now, we can lend our communications and outreach expertise to help educate and engage with Veterans, Federal stakeholders, family and friends, and policy makers who support Veterans.”

The Titan Alpha team will provide Veterans with responsible and accurate information pertaining to pain management, opioid safety, and PDMP by means of an active digital web presence, education, training, and content dissemination.

For more information, go to https://pfs.us/

Medical doctor taking a patient's blood pressure

Titan Alpha Awarded Contract with Department of Veterans Affairs’ National Specialty Care Program Office to Help Promote and Expand Pain Management Care for Veterans

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WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract to assist the Veteran Health Administration’s (VHA) National Pain Management, Opioid Safety, and Prescription Drug Monitoring Program (PMOP) Office. As part of VHA’s National Specialty Care Program Office, PMOP is responsible for pain, opioid, and prescription drug monitoring program (PDMP) related initiatives and policies in VHA. The Titan Alpha team will collaborate with PMOP leaders, other VA and VHA leaders, and external stakeholders to develop and implement plans to promote and expand pain management care for Veterans. 

Pain is the most frequent reason patients seek physician care in the United States (U.S.). It is estimated that more than 50 million Americans suffer from chronic pain. According to the American Academy of Pain Medicine, “pain medicine” is a medical specialty that is evolving along with its place in the medical hierarchy. Although there are many treatment modalities, a major component for the treatment of pain is the use of over-the-counter and prescription medications. The Department of Health and Human Services estimates that more than 10 million people in the U.S. misuse prescription opioids annually. 

The mission of PMOP is to support a comprehensive and integrated approach to pain management that reduces pain and suffering and improves quality of life and functioning for Veterans experiencing acute or chronic pain. PMOP provides guidance and funding to support implementation of Pain and Opioid Safety initiatives, including legislative mandates and oversight requirements. 

Carl Fortune, PFS Vice President, Health Services Research & Evaluation, says, “Because pain is invisible, too often we underestimate the extent of patients’ suffering and their care may not be managed with the care attention they deserve. We are eager to put our expertise and passion for healthcare to work in this meaningful project that will help Veterans manage their care more safely and effectively.”

Support for PMOP leaders will include developing, updating, and implementing operational strategy plans and facilitating and structuring field support to promote and expand pain management care for Veterans. This requires coordination, collaboration, communication, and innovation to ensure Veteran-centered, integrated, team-based, and Whole Health-oriented care.  

For more information, go to https://pfs.us/ 

Military family hugging with Army mom in the middle

PFS and CVP Awarded Contract to Support Veteran Families with Veterans Health Administration’s Family Coordinators Program

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WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract to support the Veteran Health Administration’s (VHA) Office of Patient Care Services, Care Management and Social Work Services Family Coordinator Program.

In Strengthening America’s Military Families, Matching Their Devotion: Deepening Our Commitment to the Families, Caregivers, and Survivors of Service Members and Veterans, President Biden recognized that “Military families face many of the same challenges as other American working families, but they have the added strain of multiple deployments; frequent moves with little control over their geographic location; caring for wounded, ill, and injured Service Members or Veterans; time apart for trainings and other demands of military life; and more.” The goal of this national VA Family Coordinator Program is to provide outreach, connection to resources, and education and training to Veterans, families, and their communities to spread awareness and enhance the resiliency of Veteran families.

The Titan Alpha team will support the development of the VA Family Coordinator Program, including all contributing factors required for the successful creation of a foundational framework and pilot implementation at 10 VA medical centers (VAMCs), outpatient clinics, and other facilities.

“Military families face a web of barriers that many of us never even consider,” says Carl Fortune, PFS Vice President, Health Services Research & Evaluation. “With our expertise in program evaluation, management, and communications blended with our dedication and commitment to supporting these families who every day are quietly supporting our country, we know we will give our absolute best to help VA ease the journey of Veteran families.”

The Titan Alpha team will assist with a myriad of tasks that will be coordinated, documented, executed, and followed to ensure successful development and implementation of this program.

For more information, go to https://pfs.us/

Titan Alpha Awarded Contract to Support Department of Veterans Affairs I*DEA [Inclusion, Diversity, Equity, and Access] Initiative focused on Improving Cultural Health Enterprise-wide

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WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), has been awarded a contract to support the Department of Veterans Affairs (VA) Office of Resolution Management, Diversity and Inclusion (ORMDI) to improve the cultural health of the organization. This initiative, known as I*DEA [Inclusion, Diversity, Equity and Access] will better serve VA employees, Veterans, family members, caregivers, and survivors by embedding equitable practices throughout the enterprise.

With the release of Executive Orders 13985 and 14035—and other related Orders—the Department of Veterans Affairs (VA) renewed its focus to eliminate institutional barriers to equity and access at VA. VA is proactively developing, enhancing, and delivering agency-wide practices that will put the Department at the forefront of the federal movement to ensure inclusion, diversity, equity, and access to underserved and otherwise marginalized communities is prioritized.

“We are inspired by and honored to support this work,” says PFS Vice President, Kamran Sartaj. “We are committed to realizing ORMDI’s goals and vision for building I*DEA into the very fabric of the enterprise, and we are helping build infrastructure, communications, and strategic change approaches to create a safe and welcoming environment for all.”

Titan Alpha offers mission-focused, innovative change management, communications, project management, and I*DEA-related expertise. The team provides project management support for the implementation of I*DEA Action Plan recommendations and communication support for I*DEA and ORMDI across multiple tasks. For more information, go to https://pfs.us/

Prometheus Federal Services and Customer Value Partners Awarded Contract with Department of Veterans Affairs’ National Specialty Care Program Office

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WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract to assist the Veteran Health Administration’s (VHA) National Specialty Care Program Office (SCPO). 

As the nation’s largest integrated healthcare system, VHA has a rich history of discovery and innovation and is the only health system that conducts research and educates health professionals to address the unique health issues affecting Veterans. The VHA SPCO encompasses a front office, 25 medical specialties, and six centers of excellence. SCPO is responsible for the development of policies, clinical operations, and implementation of national initiatives related to the delivery of specialty care enterprise wide.  

SCPO has evolved from being a program office primarily responsible for policy, consultation, and education, to a program office with responsibility for policy and operations of national programs, centers of excellence, and specialty areas. 

“We are excited and ready to support the VHA SCPO in a variety of tasks and activities to enhance and improve specialty care for Veterans and their families,” says Stan Shin, PFS Vice President, Transformation & Program Management. “We are committed to providing the highest quality support and operational improvements to enable the VHA SCPO to treat and care for our Veterans and their families with the best specialized care.” 

The Titan Alpha team will assist SCPO leaders in optimizing the operations of SCPO programs and facilitate the development, implementation, and evaluation of specialty care programs, projects, and initiatives.  

For more information, go to https://pfs.us/ 

Prometheus Federal Services and Customer Value Partners Awarded Contract with Department of Veterans Affairs’ National Specialty Care Program Office

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WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract to assist the Veteran Health Administration’s (VHA) National Specialty Care Program Office (SCPO). 

As the nation’s largest integrated healthcare system, VHA has a rich history of discovery and innovation and is the only health system that conducts research and educates health professionals to address the unique health issues affecting Veterans. The VHA SPCO encompasses a front office, 25 medical specialties, and six centers of excellence. SCPO is responsible for the development of policies, clinical operations, and implementation of national initiatives related to the delivery of specialty care enterprise wide.  

SCPO has evolved from being a program office primarily responsible for policy, consultation, and education, to a program office with responsibility for policy and operations of national programs, centers of excellence, and specialty areas. 

“We are excited and ready to support the VHA SCPO in a variety of tasks and activities to enhance and improve specialty care for Veterans and their families,” says Stan Shin, PFS Vice President, Transformation & Program Management. “We are committed to providing the highest quality support and operational improvements to enable the VHA SCPO to treat and care for our Veterans and their families with the best specialized care.” 

The Titan Alpha team will assist SCPO leaders in optimizing the operations of SCPO programs and facilitate the development, implementation, and evaluation of specialty care programs, projects, and initiatives.  

For more information, go to https://pfs.us/