Prometheus Federal Services and Customer Value Partners Awarded Contract to Continue Programmatic Support to Veterans Health Administration’s “VETSmile” Veteran Dental Pilot Program

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract with the Department of Veterans Affairs (VA), Veterans Health Administration’s (VHA) Center for Care and Payment Innovation (CCPI) to continue supporting programmatic requirements to its VETSmile Pilot Program.  

Regular dental care is a preventative remedy to improve overall health and wellbeing; however, there are currently 7.8 million Veterans enrolled in VA healthcare who are ineligible for VA dental benefits. To better meet the need for affordable Veteran dental care, the Center for Care and Payment Innovation implemented a new pilot program in 2021 called VETSmile. VETSmile aims to improve Veterans’ access to dental care by establishing a referral network of community dental care partners (DCPs) that provide a dental home for Veterans at a discounted rate.  

With this contract award, Titan Alpha will continue its work to help ensure that the pilot program can serve Veterans in accessing low-cost or pro bono dental services in the community,” says Melisa Foronda, MPH, PFS Project Manager for VETSmile, “Through detailed planning efforts, communication and outreach initiatives, and dedicated program support, we look forward to helping the VETSmile program successfully and sustainably provide Veterans with access to dental care.” 

In its initial year, with Titan Alpha support, VETSmile engaged 50+ DCPs nationwide, helping 2,900+ Veterans connect with dentists through 4,800+ patients visits and 10,000+ dental procedures at 14 sites in seven states. In this next phase, the VETSmile program will focus on monitoring and oversight of the program. The team will also implement a communications strategy to reach stakeholders and strategic partners to ensure eligible Veterans have access to affordable dental care. 

For more information, go to https://pfs.us/ 

Prometheus Federal Services and Customer Value Partners Awarded Contract to Provide Cross-Cutting Strategy, Communication, and Change Management Services to Veterans Health Administration’s Office of Healthcare Transformation

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract with the Department of Veterans Affairs (VA), Veterans Health Administration’s (VHA) Office of Healthcare Transformation (OHT) to provide strategy, communication, and change management services.

The mission of OHT is to support VA and VHA priorities by planning, engineering, and implementing enterprise Veteran-driven systems. OHT collaborates with stakeholders to define common goals and systemically creating safe, comprehensive, and efficient solutions within optimized platforms of care delivery. The Titan Alpha team will provide strategic planning and cross-cutting services for emerging or statutorily driven programs and initiatives.

“With such a broad mission, it is imperative that the Office of Healthcare Transformation be supported by an agile team that can react and respond strategically across multiple job functions,” states Greg Smallwood, CEO of PFS, the managing partner of Titan Alpha. “We know that much of this work is complex and may require few or many capability areas. Fortunately, we have a team of bright and dedicated strategists, communicators, change management and healthcare-focused professionals who are seasoned in the VA environment. They are ready to flex and help OHT meet VA’s strategic priorities and address Presidential and Congressional mandates, policy changes, and other legislation.”

The Titan Alpha team will support emerging, immediate, and unanticipated projects as well as fluid healthcare initiatives. These projects’ focus will range from integrated healthcare strategic planning in consultation with the VHA Chief Strategy Office to defining, implementing, and executing a communications strategy related to VHA initiatives, to supporting all activities associated with organizational change.

For more information, go to https://pfs.us/

Indian man waves hand; he is wearing a blue shirt and a white physicians coat

Titan Alpha’s Award-Winning Blog Highlighting VA’s National Oncology Program to Be Featured at AWC Conference

WASHINGTON, DC – Prometheus Federal Services (PFS) is proud to announce Titan Alpha’s blog With TeleOncology, VA stands shoulder-to-shoulder with Veterans in rural areas to reduce disparities in cancer care recently won for exceptional work in Online Media and Journalism by the Association for Women in Communications (AWC) Clarion Awards. Titan Alpha, a joint venture between PFS and Atlas Research, an affiliate of CVP Group, LLC, supports the Veterans Health Affairs’ National Oncology Program with communication support.

The winning blog describes the National TeleOncology service and the benefits it provides to patients at VA centers that do not have an on-site oncologist. Now, more Veterans in rural and underserved areas have access to cancer-related screenings, diagnostics, and treatment– including rehabilitation and palliative care. Since its launch in 2019, approximately 5500 Veterans received high-quality cancer treatment through this VA program.

This blog and two other National Oncology Program blogs will be highlighted at the AWC National Professional Development Conference as examples of excellence in clear, concise communications.

“VHA is one of the largest providers of oncology services in the nation, and TeleOncology is a big piece of why that’s the case,” shares Greg Smallwood, CEO of PFS, the managing partner of Titan Alpha. “The more stories we tell about how VHA focuses on cancer prevention, detection, and innovative care, the more we can raise awareness about these services. This means more can get the care they need. We are honored to support VA’s mission through these stories we help tell.”

The Association for Women in Communications is an American professional organization that has been supporting women in the communications industry for more than 100 years.

Titan Alpha is a verified Service-Disabled Veteran-Owned Small Business (SDVOSB) joint venture of PFS and Atlas Research, an affiliate of CVP Group, LLC. This joint venture is built upon a well-established partnership that dates to an October 2017 Mentor-Protégé Agreement between the two companies.

For more information, reach out to info@pfs.us.

PFS and CVP Awarded Contract to Provide Professional Support Services to VHA’s Healthcare Leadership Talent Institute

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract with the Department of Veterans Affairs (VA), Veterans Health Administration’s (VHA) Office of Healthcare Leadership Talent Institute (HLTI) within the Employee Education System (EES) organization to provide professional support services for its leadership development programs.  

“Titan Alpha is honored to assist the HLTI and EES in enhancing and expanding its leadership programs that promote service first, leadership always, and lifelong learning in service to America’s Veterans,” said PFS Organizational Change and Strategic Communications Vice President, Kamran Sartaj, “We understand the importance of building leadership and career pathing programs at levels of the VA.” 

Serving over 9 million enrolled Veterans, VHA employs over 350,000 healthcare professionals and support staff at nearly 1,300 healthcare facilities. VHA’s HLTI identifies, develops, and strategically manages healthcare leadership across the enterprise with the goal of growing an engaged workforce that delivers exceptional service to our Nation’s Veterans. To meet that goal, continuous leadership development and learning is critical. 

Titan Alpha will design and deliver three asynchronous Leadership Development courses for current and aspiring leaders. Through its Design Thinking and Human Centered Design approach, Titan Alpha will help HLTI offer engaging, learner-centered and performance-based curriculum that VA healthcare leadership can access easily and independently, on their own time. In addition to these courses, the team will develop and deliver a ten-session modular curriculum and a leadership speaker series delivered by leaders for up-and-coming leaders to help prepare them for their service. 

For more information, go to https://pfs.us/ 

PFS and CVP Awarded Contract with VA’s Office of Resolution Management, Diversity, and Inclusion

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract with the Department of Veterans Affairs’ (VA) Office of Resolution Management, Diversity, and Inclusion (ORMDI) to provide project management support for Inclusion, Diversity, Equity, and Access (I_DEA) Executive Order Implementation.

Titan Alpha will support the Task Force that is charged with examining policies, programs, and infrastructure that constitute I-DEA and produce recommendations that will chart a course of action for I-DEA at VA.  Specifically, the team will develop and implement a communications plan that supports the I-DEA Action Plans and ORMDI’s efforts to implement Executive Orders 13985, 14031, 14035 and subsequent Executive Orders.  On a prior contract, Titan Alpha worked with ORMDI leaders and I-DEA Task Force members to develop and implement the Master Implementation Plan for the Executive Orders and the I-DEA Task Force recommendations at VA.

“The I-DEA Task Force recommendations will eliminate barriers and create access points for underserved communities, and ensure all VA employees, Veterans, their families, caregivers, and survivors have equitable treatment and experiences when interacting with VA,” said PFS Vice President, Kamran Sartaj.  “This second contract with ORMDI allows Titan Alpha to apply expertise in communications, change management, and program management to implement Section 5303 of Public Law 116-315, Title V (Deborah Sampson Act) that mandates the VA have a comprehensive enterprise policy and approach to addressing harassment and sexual assault.”

For more information, reach out to info@pfs.us.

 

Woman in mask sitting at computer

Titan Alpha Wins Telly Award for Short Film on TeleOncology

WASHINGTON, DC – Prometheus Federal Services (PFS) is proud to announce Titan Alpha’s 2022 Silver Telly Award in the Non-Broadcast category for the Veterans Health Administration’s (VHA) National TeleOncology service (NTO) video: Expanding Cancer Care Through TeleOncology.

Titan Alpha’s winning NTO video highlights the cancer treatment of U.S. Army Veteran Virgil Miller—a West Virginia resident who lives more than 400 miles from his North Carolina-based VA oncologist, Dr. Pradeep Poonnen. What would be an arduous 11-hour round-trip drive becomes an online visit, easily accessed through a mobile device or computer, due to the power of TeleOncology. Despite his initial hesitancy about not seeing his physician in person, Miller says he received excellent care and felt truly heard by his doctor.

“Titan Alpha has the opportunity to support vital and innovative projects at the U.S. Department of Veterans Affairs – and TeleOncology is just one of them,” said Greg Smallwood, MHSA, CEO of PFS, the managing partner of Titan Alpha. “Our communications team made this powerful story come to life because of their expertise and passion for supporting Veterans. At PFS, we believe it takes both to make the best products possible – and the Telly award acknowledges we were successful in our mission.”

The Telly Awards recognizes high-quality video for television and other screen platforms. Founded in 1979, this high-profile competition receives over 12,000 entries from all 50 states and five continents each year. Submissions are judged by The Telly Awards Judging Council, a communications and production industry body of over 200 expert professionals.

Titan Alpha produced this video in partnership with BCW, a global communications agency.

For more information, reach out to info@pfs.us.

PFS and CVP Receive Two Communication Industry Awards

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), received two communications industry awards for the Annual Report for the Veterans Health Administration (VHA) Office of Discovery, Education, and Affiliate Networks (DEAN) 2021 Annual Report. The awards were:

  • 2022 Platinum Hermes Creative Award in the category of print media
  • MUSE Creative Awards Gold award in Design for Publications – Annual Report.

The DEAN 2021 Annual Report represents the dedication, thoughtfulness, and engagement of the department for not only the Veterans but also VA employees. The Titan Alpha creative team used a fingerprint theme throughout the report to represent DEAN’s impact on Veterans’ lives and to demonstrate the unique contributions DEAN makes to VHA as a healthcare system dedicated to innovation and learning.

The Hermes Award recognizes outstanding work among creative professionals involved in the holistic production process of print and digital media in the marketing and communications industry. There were more than 6,500 entries from the United States, Canada, and other countries.

The MUSE Creative Awards recognizes creative professionals who inspire others to greater heights. There are four broad categories of awards, with subspecialized areas under each – Design, Digital, Marketing and Special Submissions.

For more information, reach out to info@pfs.us.

healthcare business

Prometheus Federal Services and Customer Value Partners Awarded Contract to Produce Clinical Decision Support Evaluation Training for the Veterans Health Administration

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract with the Veterans Health Administration (VHA), Clinical Informatics and Data Management Office to produce Clinical Decision Support (CDS) Evaluation Training.

Titan Alpha will collaborate with the CDS Team to create an accredited training course for VHA clinicians and field personnel on the evaluation of clinical decision support interventions. Specifically, the team will develop training content and learning modules that focus on the “Five-step Model for Conducting a CDS Intervention Evaluation.” On a prior contract, Titan Alpha developed three learning modules that introduced a variety of tools and interventions, such as computerized alerts and reminders, clinical guidelines, order sets, patient data reports and dashboards, documentation templates, diagnostic support, and clinical workflow tools.

“CDS plays a critical role in improving patient care, reducing medical errors and adverse events, promoting more comprehensive treatment of illnesses and conditions, encouraging adherence to guidelines, shortening patient length of stay, decreasing costs over time, and improving compliance for meaningful use,” said PFS Vice President, Carl Fortune. “We’re honored to be selected again to collaborate with the CDS Team on this important learning initiative for VHA clinicians and field personnel.”

For more information, reach out to info@pfs.us.

Hospital setting with multiple people walking down hallway indicating hurriedness and motion

Prometheus Federal Services and Customer Value Partners’ Portfolio of Integrated Healthcare Transformation Task Orders Grows Extensively

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), has been awarded 29 task orders to date through the Veterans Health Administration (VHA) Integrated Healthcare Transformation (IHT) IDIQ.  Through these awards, Titan Alpha is assisting leaders throughout the Department of Veterans Affairs (VA) and VHA and with planning and implementing health system transformation initiatives. Our clients include:

  • Under Secretary for Health and Chief of Staff
  • Office of Healthcare Transformation
  • Office of Primary Care
  • Office of Women’s Health Services
  • Office of Mental Health and Suicide Prevention
  • National Oncology Program
  • Office of Nursing Services
  • Office of Veterans Access to Care
  • Office of Community Care
  • Office of Connected Care
  • Product Effectiveness Program Office
  • Clinical Informatics and Data Management Office
  • Office of Discovery, Education and Affiliate Networks
  • Office of Research and Development
  • Office of Healthcare, Innovation and Learning
  • Center for Care and Payment Innovation
  • VHA Employee Education System
  • VA, Office of Resolution Management, Diversity, and Inclusion
  • Office of Workforce Management Consulting
  • 18 Veterans Integrated Services Networks
  • VA Medical Centers and Outpatient Clinics

“As a mission-focused Service Disabled Veteran Owned Small Business, we understand the importance of each of these programs and how they impact the lives of Veterans,” said PFS Chief Executive Officer,  Greg Smallwood“We are honored to work beside VA and VHA leaders and staff as they continue to transform healthcare for Veterans.”


For more information, reach out to info@pfs.us.

Provider in maroon scrubs looks to patient out of frame with mask on, she's in a clinical setting

Prometheus Federal Services and Customer Value Partners Awarded Contract to Support Implementation of the Veteran Health Administration’s Clinical Resource Hubs

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract with the Veterans Health Administration (VHA) Office of Primary Care to assist national leaders in implementing, standardizing, and marketing the 18 Veterans Integrated Services Network’s (VISN) Clinical Resource Hubs (CRH).

Titan Alpha will collaborate with the Office of Primary Care, other VHA program offices, VHA and VISN leaders, and multidisciplinary CRH leadership teams to develop and implement plans for CRHs’ expansion and enhancement. Specifically, the team will develop automated CRH dashboards as well as develop and implement a strategic communications plan. Each CRH offers primary care, mental health, clinical pharmacy, and nursing support. CRHs will be expanded to include surgical services, specialty services, rehabilitation and extended care, pain, substance use disorder, and other services as VISNs determine.

“CRHs help address critical barriers to healthcare services, such as long travel distances, a shortage of providers, and other reasons why facilities have gaps in care or clinical service,” said PFS Chief Executive Officer,  Greg Smallwood. “We’re ready to use our data analytics and communications expertise to help expand and enhance CRH services.”

For more information regarding this contract, please contact info@pfs.us.