Medical doctor taking a patient's blood pressure

Titan Alpha Awarded Contract with Department of Veterans Affairs’ National Specialty Care Program Office to Help Promote and Expand Pain Management Care for Veterans

/in

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract to assist the Veteran Health Administration’s (VHA) National Pain Management, Opioid Safety, and Prescription Drug Monitoring Program (PMOP) Office. As part of VHA’s National Specialty Care Program Office, PMOP is responsible for pain, opioid, and prescription drug monitoring program (PDMP) related initiatives and policies in VHA. The Titan Alpha team will collaborate with PMOP leaders, other VA and VHA leaders, and external stakeholders to develop and implement plans to promote and expand pain management care for Veterans. 

Pain is the most frequent reason patients seek physician care in the United States (U.S.). It is estimated that more than 50 million Americans suffer from chronic pain. According to the American Academy of Pain Medicine, “pain medicine” is a medical specialty that is evolving along with its place in the medical hierarchy. Although there are many treatment modalities, a major component for the treatment of pain is the use of over-the-counter and prescription medications. The Department of Health and Human Services estimates that more than 10 million people in the U.S. misuse prescription opioids annually. 

The mission of PMOP is to support a comprehensive and integrated approach to pain management that reduces pain and suffering and improves quality of life and functioning for Veterans experiencing acute or chronic pain. PMOP provides guidance and funding to support implementation of Pain and Opioid Safety initiatives, including legislative mandates and oversight requirements. 

Carl Fortune, PFS Vice President, Health Services Research & Evaluation, says, “Because pain is invisible, too often we underestimate the extent of patients’ suffering and their care may not be managed with the care attention they deserve. We are eager to put our expertise and passion for healthcare to work in this meaningful project that will help Veterans manage their care more safely and effectively.”

Support for PMOP leaders will include developing, updating, and implementing operational strategy plans and facilitating and structuring field support to promote and expand pain management care for Veterans. This requires coordination, collaboration, communication, and innovation to ensure Veteran-centered, integrated, team-based, and Whole Health-oriented care.  

For more information, go to https://pfs.us/ 

Military family hugging with Army mom in the middle

PFS and CVP Awarded Contract to Support Veteran Families with Veterans Health Administration’s Family Coordinators Program

/in

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract to support the Veteran Health Administration’s (VHA) Office of Patient Care Services, Care Management and Social Work Services Family Coordinator Program.

In Strengthening America’s Military Families, Matching Their Devotion: Deepening Our Commitment to the Families, Caregivers, and Survivors of Service Members and Veterans, President Biden recognized that “Military families face many of the same challenges as other American working families, but they have the added strain of multiple deployments; frequent moves with little control over their geographic location; caring for wounded, ill, and injured Service Members or Veterans; time apart for trainings and other demands of military life; and more.” The goal of this national VA Family Coordinator Program is to provide outreach, connection to resources, and education and training to Veterans, families, and their communities to spread awareness and enhance the resiliency of Veteran families.

The Titan Alpha team will support the development of the VA Family Coordinator Program, including all contributing factors required for the successful creation of a foundational framework and pilot implementation at 10 VA medical centers (VAMCs), outpatient clinics, and other facilities.

“Military families face a web of barriers that many of us never even consider,” says Carl Fortune, PFS Vice President, Health Services Research & Evaluation. “With our expertise in program evaluation, management, and communications blended with our dedication and commitment to supporting these families who every day are quietly supporting our country, we know we will give our absolute best to help VA ease the journey of Veteran families.”

The Titan Alpha team will assist with a myriad of tasks that will be coordinated, documented, executed, and followed to ensure successful development and implementation of this program.

For more information, go to https://pfs.us/

Titan Alpha Awarded Contract to Support Department of Veterans Affairs I*DEA [Inclusion, Diversity, Equity, and Access] Initiative focused on Improving Cultural Health Enterprise-wide

/in

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), has been awarded a contract to support the Department of Veterans Affairs (VA) Office of Resolution Management, Diversity and Inclusion (ORMDI) to improve the cultural health of the organization. This initiative, known as I*DEA [Inclusion, Diversity, Equity and Access] will better serve VA employees, Veterans, family members, caregivers, and survivors by embedding equitable practices throughout the enterprise.

With the release of Executive Orders 13985 and 14035—and other related Orders—the Department of Veterans Affairs (VA) renewed its focus to eliminate institutional barriers to equity and access at VA. VA is proactively developing, enhancing, and delivering agency-wide practices that will put the Department at the forefront of the federal movement to ensure inclusion, diversity, equity, and access to underserved and otherwise marginalized communities is prioritized.

“We are inspired by and honored to support this work,” says PFS Vice President, Kamran Sartaj. “We are committed to realizing ORMDI’s goals and vision for building I*DEA into the very fabric of the enterprise, and we are helping build infrastructure, communications, and strategic change approaches to create a safe and welcoming environment for all.”

Titan Alpha offers mission-focused, innovative change management, communications, project management, and I*DEA-related expertise. The team provides project management support for the implementation of I*DEA Action Plan recommendations and communication support for I*DEA and ORMDI across multiple tasks. For more information, go to https://pfs.us/

Prometheus Federal Services and Customer Value Partners Awarded Contract with Department of Veterans Affairs’ National Specialty Care Program Office

/in

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract to assist the Veteran Health Administration’s (VHA) National Specialty Care Program Office (SCPO). 

As the nation’s largest integrated healthcare system, VHA has a rich history of discovery and innovation and is the only health system that conducts research and educates health professionals to address the unique health issues affecting Veterans. The VHA SPCO encompasses a front office, 25 medical specialties, and six centers of excellence. SCPO is responsible for the development of policies, clinical operations, and implementation of national initiatives related to the delivery of specialty care enterprise wide.  

SCPO has evolved from being a program office primarily responsible for policy, consultation, and education, to a program office with responsibility for policy and operations of national programs, centers of excellence, and specialty areas. 

“We are excited and ready to support the VHA SCPO in a variety of tasks and activities to enhance and improve specialty care for Veterans and their families,” says Stan Shin, PFS Vice President, Transformation & Program Management. “We are committed to providing the highest quality support and operational improvements to enable the VHA SCPO to treat and care for our Veterans and their families with the best specialized care.” 

The Titan Alpha team will assist SCPO leaders in optimizing the operations of SCPO programs and facilitate the development, implementation, and evaluation of specialty care programs, projects, and initiatives.  

For more information, go to https://pfs.us/ 

Prometheus Federal Services and Customer Value Partners Awarded Contract with Department of Veterans Affairs’ National Specialty Care Program Office

/in

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract to assist the Veteran Health Administration’s (VHA) National Specialty Care Program Office (SCPO). 

As the nation’s largest integrated healthcare system, VHA has a rich history of discovery and innovation and is the only health system that conducts research and educates health professionals to address the unique health issues affecting Veterans. The VHA SPCO encompasses a front office, 25 medical specialties, and six centers of excellence. SCPO is responsible for the development of policies, clinical operations, and implementation of national initiatives related to the delivery of specialty care enterprise wide.  

SCPO has evolved from being a program office primarily responsible for policy, consultation, and education, to a program office with responsibility for policy and operations of national programs, centers of excellence, and specialty areas. 

“We are excited and ready to support the VHA SCPO in a variety of tasks and activities to enhance and improve specialty care for Veterans and their families,” says Stan Shin, PFS Vice President, Transformation & Program Management. “We are committed to providing the highest quality support and operational improvements to enable the VHA SCPO to treat and care for our Veterans and their families with the best specialized care.” 

The Titan Alpha team will assist SCPO leaders in optimizing the operations of SCPO programs and facilitate the development, implementation, and evaluation of specialty care programs, projects, and initiatives.  

For more information, go to https://pfs.us/ 

Hospital setting with multiple people walking down hallway indicating hurriedness and motion

Prometheus Federal Services and Customer Value Partners Awarded Contract with VHA Specialty Care Services National Oncology Program to Support Cancer Moonshot Communications

/in

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract to support the Department of Veterans Affairs (VA), Veterans Health Administration’s (VHA) Specialty Care Services’ National Oncology Program (NOP) Cancer Moonshot initiative.

In early 2022, President Biden relaunched the Cancer Moonshot with a clear goal: to reduce cancer mortality by 50 percent over the next 25 years. Cancer is the second leading cause of death among Veterans, with approximately 43,000 new cases of cancer diagnosed every year. VHA is the largest integrated provider of oncology care in the nation, and its mission is to improve the lives of Veterans with cancer. It does this by implementing a learning healthcare model that quickly transitions new knowledge into clinical practice, and to maximize learning from clinical practice.

Under the inter-organizational and inter-agency Cancer Moonshot, the Titan Alpha team will develop a national two-year communications campaign, which will amplify the NOP and VHA programs services (for example Radiation Oncology, Lung Cancer Screening, Gastrointestinal and Hepatology, Pathology and Diagnostics) and specific Cancer Moonshot initiatives. The campaign will specifically focus on expanding awareness for internal and external audiences about the care and services available and VA accomplishments in innovative cancer care for all Veterans.

“Many of our lives have been touched by cancer,” states Marissa Smith, PFS Project Manager and Communications Lead for this contract. “It is an honor and a privilege to support VHA’s Cancer Moonshot effort. We not only bring our strategic communications and management expertise to this program—but we bring our personal experiences and passion, as well. We are eager to help more Veterans learn about what VHA is doing to innovate in the realm of cancer, and to access care and services available to them.”

For more information, go to https://pfs.us/

Prometheus Federal Services and Customer Value Partners Awarded Contract with Veterans Health Administration’s Center for Integrated Healthcare

/in

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract with the Department of Veterans Affairs (VA), Veterans Health Administration’s (VHA) Center for Integrated Healthcare (CIH). The mission of CIH is to improve the health care of Veterans through the integration of mental health into primary care and other medical settings. CIH serves as a national resource by providing training, clinical resources, and implementation support on evidence-based practices on how to address mental and behavioral health.

In its work to assist the CIH, the Titan Alpha team will focus on training and implementation activities that help medical teams, including embedded behavioral health providers (e.g., social workers, psychologists) learn about and use up-to-date evidence-based practices. For example, the team will support virtual simulations designed to assist in training medical team members in conducting patient-centered suicide prevention.

“As a team, we endeavor to help federal agencies impact the health and well-being of the populations they serve,” says PFS Vice President, Kamran Sartaj. “We look forward to supporting CIH and VA as they strive to improve the health of Veterans by giving medical teams some of the tools and training needed to make it happen.”

As the CIH regularly identifies new evidence-based practices that need to be disseminated to integrated medical teams, Titan Alpha will help build strategies and communicate these practices to the field. And, as CIH continues its expansion of focus from primary care to all medical settings, the team will provide research assistance and human resource support to help improve the effectiveness of CIH’s national resources available to support medical and behavioral health personnel.

For more information, go to https://pfs.us/

Prometheus Federal Services and Customer Value Partners Awarded Contract to Continue Programmatic Support to Veterans Health Administration’s “VETSmile” Veteran Dental Pilot Program

/in

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract with the Department of Veterans Affairs (VA), Veterans Health Administration’s (VHA) Center for Care and Payment Innovation (CCPI) to continue supporting programmatic requirements to its VETSmile Pilot Program.  

Regular dental care is a preventative remedy to improve overall health and wellbeing; however, there are currently 7.8 million Veterans enrolled in VA healthcare who are ineligible for VA dental benefits. To better meet the need for affordable Veteran dental care, the Center for Care and Payment Innovation implemented a new pilot program in 2021 called VETSmile. VETSmile aims to improve Veterans’ access to dental care by establishing a referral network of community dental care partners (DCPs) that provide a dental home for Veterans at a discounted rate.  

“With this contract award, Titan Alpha will continue its work to help ensure that the pilot program can serve Veterans in accessing low-cost or pro bono dental services in the community,” says Melisa Foronda, MPH, PFS Project Manager for VETSmile, “Through detailed planning efforts, communication and outreach initiatives, and dedicated program support, we look forward to helping the VETSmile program successfully and sustainably provide Veterans with access to dental care.” 

In its initial year, with Titan Alpha support, VETSmile engaged 50+ DCPs nationwide, helping 2,900+ Veterans connect with dentists through 4,800+ patients visits and 10,000+ dental procedures at 14 sites in seven states. In this next phase, the VETSmile program will focus on monitoring and oversight of the program. The team will also implement a communications strategy to reach stakeholders and strategic partners to ensure eligible Veterans have access to affordable dental care. 

For more information, go to https://pfs.us/ 

Prometheus Federal Services and Customer Value Partners Awarded Contract to Provide Cross-Cutting Strategy, Communication, and Change Management Services to Veterans Health Administration’s Office of Healthcare Transformation

/in

WASHINGTON, DC – Titan Alpha, a joint venture between Prometheus Federal Services (PFS) and Customer Value Partners (CVP), was awarded a contract with the Department of Veterans Affairs (VA), Veterans Health Administration’s (VHA) Office of Healthcare Transformation (OHT) to provide strategy, communication, and change management services.

The mission of OHT is to support VA and VHA priorities by planning, engineering, and implementing enterprise Veteran-driven systems. OHT collaborates with stakeholders to define common goals and systemically creating safe, comprehensive, and efficient solutions within optimized platforms of care delivery. The Titan Alpha team will provide strategic planning and cross-cutting services for emerging or statutorily driven programs and initiatives.

“With such a broad mission, it is imperative that the Office of Healthcare Transformation be supported by an agile team that can react and respond strategically across multiple job functions,” states Greg Smallwood, CEO of PFS, the managing partner of Titan Alpha. “We know that much of this work is complex and may require few or many capability areas. Fortunately, we have a team of bright and dedicated strategists, communicators, change management and healthcare-focused professionals who are seasoned in the VA environment. They are ready to flex and help OHT meet VA’s strategic priorities and address Presidential and Congressional mandates, policy changes, and other legislation.”

The Titan Alpha team will support emerging, immediate, and unanticipated projects as well as fluid healthcare initiatives. These projects’ focus will range from integrated healthcare strategic planning in consultation with the VHA Chief Strategy Office to defining, implementing, and executing a communications strategy related to VHA initiatives, to supporting all activities associated with organizational change.

For more information, go to https://pfs.us/

Indian man waves hand; he is wearing a blue shirt and a white physicians coat

Titan Alpha’s Award-Winning Blog Highlighting VA’s National Oncology Program to Be Featured at AWC Conference

/in

WASHINGTON, DC – Prometheus Federal Services (PFS) is proud to announce Titan Alpha’s blog With TeleOncology, VA stands shoulder-to-shoulder with Veterans in rural areas to reduce disparities in cancer care recently won for exceptional work in Online Media and Journalism by the Association for Women in Communications (AWC) Clarion Awards. Titan Alpha, a joint venture between PFS and Atlas Research, an affiliate of CVP Group, LLC, supports the Veterans Health Affairs’ National Oncology Program with communication support.

The winning blog describes the National TeleOncology service and the benefits it provides to patients at VA centers that do not have an on-site oncologist. Now, more Veterans in rural and underserved areas have access to cancer-related screenings, diagnostics, and treatment– including rehabilitation and palliative care. Since its launch in 2019, approximately 5500 Veterans received high-quality cancer treatment through this VA program.

This blog and two other National Oncology Program blogs will be highlighted at the AWC National Professional Development Conference as examples of excellence in clear, concise communications.

“VHA is one of the largest providers of oncology services in the nation, and TeleOncology is a big piece of why that’s the case,” shares Greg Smallwood, CEO of PFS, the managing partner of Titan Alpha. “The more stories we tell about how VHA focuses on cancer prevention, detection, and innovative care, the more we can raise awareness about these services. This means more can get the care they need. We are honored to support VA’s mission through these stories we help tell.”

The Association for Women in Communications is an American professional organization that has been supporting women in the communications industry for more than 100 years.

Titan Alpha is a verified Service-Disabled Veteran-Owned Small Business (SDVOSB) joint venture of PFS and Atlas Research, an affiliate of CVP Group, LLC. This joint venture is built upon a well-established partnership that dates to an October 2017 Mentor-Protégé Agreement between the two companies.

For more information, reach out to info@pfs.us.